Resources

Much of this website introduces issues about which there is much more that can be said. On this page, we've gathered together information and links to more in-depth articles, papers etc.

Some of these resources are specifically linked-to below; the others can be supplied on request by e-mail:

General Documentation

• Non-disclosure agreement (NDA) - so we can talk openly and in confidence
• SOPs and other quality documentation
• Support documents - Service Level Agreement (SLA), etc
• White papers - covering topics such as the RFP process, etc

Pharmaceutical Sector-specific:

• Briefing notes - articles covering key issues affecting medical information systems and surrounding issues
• Pre-sales questionnaires (i.e. to help identify all the issues and stakeholders involved in the system decision-making and implementation processes
• Architecture description - details of servers, software, network requirements et
• Project management documentation
• Value Net - a unique diagram showing the relationships between medical information and other departments